March 20, 2020

Recent Implementation

As the situation surrounding COVID-19 continues to evolve, we want to assure you that we are still here to support you. We are still in business.

Here are some recent things we have implemented since our last email:

  • Travel to Work Permission/Essential Critical Infrastructure Workforce: All employees currently working or going on assignment will receive a travel to work permission form. This is to show law enforcement should they be pulled over on their way to the job.
  • Thermometer testing: We have reviewed CDC recommendations and EEOC regulations and can agree that you may take temperatures of Star employees using the following procedure:
    • Use of thermal thermometers or other means that do not have contact with the employees’ skin. Individuals taking the temperatures are required to use appropriate PPE – gloves, face shield or safety glasses/masks.
    • When possible, the person taking the temperatures will not be a supervisor or lead.
    • Employees’ names may be marked off a list to indicate their temperature was taken but no specific documentation will be kept recording temperatures, whether acceptable level or not.
    • Employees whose temperature is above 100.4° F will immediately be sent home and instructed to call the Star Staffing office. The client will also contact Star Staffing as soon as possible to notify Star of the name of the employee sent home as well as the time the employee departed.
    • Star Staffing will be notified as soon as possible if an employee refuses to allow their temperature to be taken. Should that happen, the employee should be told taking the temperature is a condition of employment and a requirement to continue to work.
  • Physicals: It is recommended by CDC that any non-critical visits to medical facilities be postponed until further notice. Presenting to medical facilities could increase exposure to COVID-19 and other illnesses.

Our recommendation is that we suspend physical examinations until further notice.

  • Background Delay Notice: As part of our business continuity plan, we contacted our Background Investigation provider and learned that more and more State and County Court jurisdictions are closed and/or limited to on-line sources in those jurisdictions that have electronically stored case files.

Our service agreement provides we conduct background investigations on all employees prior to their assignment to jobs at your facility. We would like to discuss your preference in how we will handle placements going forward during this period of time. We do not have information on when the closed jurisdictions will be reopened. The length of closure is different based on the impact of COVID-19 in those jurisdictions.

Please email Barbara Davis, Risk Control Manager at with your preference. Once all resources are available, we would expect to return to instructions in our current service agreement.

Options include:

    • All employees must have background completed prior to start of an assignment, understanding this could cause considerable delay in employees available for assignment.
    • Employees may start without background completed but understand continued employment is dependent on successfully clearing background investigation as soon as possible.
    • Background investigations are canceled until further notice for all employees placed on assignment.

In order to ensure we are in compliance and no discrimination occurs, all employees must be treated in the same manner and we must follow the same option for all employees.

If you have questions or would like to discuss the options further, please contact Barbara Davis via email at

We want you to know we are here for you and continue to stay updated on the advancement of COVID-19 and the ever-changing protocols and ordinances.  If you have any questions, please contact us. We are here for you!

Nicole Serres

March 17, 2020

Important Notice from Star Staffing


As we navigate this unprecedented time, our commitment to the well-being of our people remains steadfast.

Star Staffing has always strived to be like no other staffing firm fueled by the power of our relationships with our clients like you, employees, colleagues, and local communities across Northern California.

To that end, I want to personally let you know the additional steps we’ve taken since my last email on preventing the spread of the novel coronavirus (COVID-19) and to safeguard everyone who is being placed on assignment.

Each of our offices is being closely monitored and evaluated in accordance with the recommendations of the Centers for Disease Control and Prevention (CDC) and local public officials. We have implemented enhanced and more frequent sanitizing measures at each of our locations and are working to ensure that employees are taking all necessary precautions, washing their hands more often and staying home should they feel ill.

Should a “Shelter in Place” order happen in our areas, we have determined and verified that our operations would be allowed to continue to operate to support the companies still producing essential products. This means we are here to fully support you and your business.

Most importantly, we are asking employees preliminary questions to vet out anyone who may have been pre-exposed to the virus. We are asking:


  • Have you or anyone you live with traveled outside the US or to Seattle, WA; Santa Clara County, CA; or New Rochelle, NY in the past 30 days.
  • Have you or anyone you live with been around anyone who is ill with flu/respiratory illness or diagnosed with COVID-19.
  • Are you currently having symptoms of illness?
  • If the employee responds “Yes” to any of the questions, the employee is referred to the Risk Department for further inquiry and instructed not to report to work until released.


Several companies have advised us that they will be shut down temporarily. If you are planning to shut down for a day, a few days, a week or longer, please alert us as soon as you can. We also need to know if you will compensate employees during any shutdowns so we can properly communicate with employees. This is one of their first questions.

We are here and will continue to provide you with the service you expect from us. Thank you for continuing to trust us with your business needs especially in such an unusual time like now.

From our Star team to yours, we wish you well.

Nicole Serres


March 10, 2020
Coronavirus (COVID-19)

The coronavirus continues to be a worldwide focus. The safety and well-being of our employees and clients is our top priority.  As you may be aware, we have been closely monitoring communications about the Coronavirus situation from the Centers for Disease Control (CDC) and local health departments. We continue to believe that these health agencies are the most credible sources of guidance in dealing with the actual risks of the disease outbreak.


As employers, we must be prepared to manage the possibilities and implications of COVID-19 at the workplace. Please stay safe and take precautions recommended by the CDC, including frequent and thorough hand washing and advising employees to stay home if they have any flu-like symptoms. Health and safety precautions are necessary to manage the coronavirus (COVID-19) and we will continue to monitor the guidance provided by the federal government, Centers for Disease Control, and the World Health Organization.


Under CDC guidance, we’ve taken the following steps:


  • Urging clients about the importance of sick employees staying home and encouraging you to develop non-punitive leave policies;
  • Informing employees that if they are sick, they need to stay home. We’re asking clients to apply the same policies and restrictions;
  • Emphasizing extra vigilance in cleaning practices, personal hygiene, and respiratory etiquette;
  • Communicating with employees to ensure they have not been in any illness jeopardizing environments;
  • Accounting for higher rates of short-and-long-term absences from the workplace, some clients are offering employees additional work, overtime opportunities, a flexible work schedule with bonuses.

Preventing the transmission of the disease is critical during this global crisis. We appreciate you joining us in taking steps to safeguard everyone’s health. We will continue to keep you apprised as things change.

Nicole Serres


COVID-19 Communications Team at Star Staffing:

Barbara Davis, Director of Risk and Safety

Cell: (707) 888- 7502



Cristina Coate, Director of Human Resources

Cell: (707) 787-1176



CDC Recommendation – If You’re Sick

CDC – Stop The Spread Of Germs (English)

CDC – Stop The Spread Of Germs (Spanish)