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How to De-Escalate Conflict at Work

Speaker: Speaker: Craig Nathanson, Ph.D Educator, Author & Coach

Workplace conflict has increased in the post-COVID era. While not all conflict can be avoided, it can have a negative impact on organizations and their customers.

This session will provide you with a deeper understanding of the causes of workplace conflict and how to effectively manage it.

During this session, we’ll cover:

  • Common reasons why conflict arises at work
  • Top ways to de-escalate conflict
  • Handling difficult conversations
  • Action planning to move forward successfully
Craig Nathanson, webinar speaker


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