Employer frequently asked questions

Your questions answered.

Questions? We've got answers.

Star Staffing is a full-service staffing agency with eight branches throughout Northern California. If you’ve never worked with a staffing agency or you are simply looking for the best agency to work with, we welcome you to check out our frequently asked questions to find out more about our services and all we offer. Of course, this is just a snapshot of the top-notch service you can expect from our team of staffing experts. With over 20 years of experience in the staffing industry, we have a proven track record of helping companies thrive!


What is the benefit of using Star Staffing versus filling the positions on my own?

Recruiting is what we do. It’s our job to build a pipeline of qualified, ready to work candidates so you can fill your positions faster. We also take care of screening, background checks, and drug testing. When you work with us, we are an extension of your HR team and can help you meet your hiring goals

What do you charge for staffing services?

Once we determine your needs and requirements, we can offer our suggested type of staffing and the rate structure to match. You are only billed once employees are placed at your company.

What is the difference between temp-to-hire and direct hire?

Temp-to-hire, or contract-to-hire positions, are positions that allow for employers to “try out” and employee for a provisional period. Once the agreed period has ended, the employer may simply end the assignment or have the option to bring the employee on as an employee of the company. During this time, Star Staffing acts as the employer of record handling the screening, payroll, etc. This is a great option for both the company and employee to ensure a long lasting fit.

For a direct-hire position, Star Staffing facilitates the recruitment and interview process, but after an offer is accepted, they go directly onto your payroll and are never an employee of Star Staffing.

How long does it take to get someone working at my site?

While we are often able to fill openings in 24 hours, we appreciate as much lead time as possible to find the very best candidate for your openings. If you have a specific role, or need a highly skilled employee, more lead time will be required.

What kind of services does Star Staffing offer?

Star Staffing is a full-service staffing agency that goes the extra mile to customize our services to fit your business needs. We can provide temporary hires, temp-to-hires, direct hires, payroll service, on-site management, and outplacement services.

We will support you with HR and employment updates and resources. Think of us as an extension of your HR team! 

I need someone for a few days. Can you help me?

Yes, we often have 1 day to a week assignments. We typically schedule for 8 hours and require a 4-hour minimum. 

What types of positions do you have a candidates for?

We fill a broad range of positions but focus on entry to mid-level. For more specific requests, our direct hire division will be consulted. 

Can I interview employees myself?

It’s up to you! Depending on the role and assignment length, this may or may not be something you want to utilize. When you work with us, we’ll discuss all the options and support whichever approach you prefer. Our expert recruiters always conduct two screenings to ensure only eligible, qualified candidates are being considered.

What does the screening process entail?

The screening process entails a discovery which is our first contact with a candidate. That is followed by a full interview and onboarding if the candidate is selected. We conduct two verifications of employment, as well as professional references. A background investigation can be conducted at the client’s request.

Do you provide drug testing?

This is an option we can provide and would be included in your contract, but it’s not mandatory. The test is typically done in the office with results available immediately.

What type of background screening do you provide?

Our standard background check includes proof to work in the United States, previous work history, along with any criminal background. For certain positions driving records may also be requested. We can also administer drug tests by request. 

What if I don't have a job description?

We can help! We know the ins and outs of many positions and also have tools we can utilize to ensure your job descriptions are using the right keywords that target employees with the skills you need. 

What pay and benefits do you offer to employees?

Hourly pay rates are established by the client.

Employees are eligible for basic individual medical coverage on the first day of employment and more comprehensive plans are available at 90 days of employment.

Do you offer on-site programs?

Star Staffing offers on-site representatives when it is appropriate based on the size of the client and temporary staffing needed. 

Click here to learn more about our services. 

What are the benefits of working with a certified woman-owned business?

When you work with a certified women-owned business, you know we are committed to supporting a diverse workforce. As a company, there may be tax incentives you can access as a result. 

Plus, Star Staffing has access to an amazing network that offers mentoring, leadership development, and access to business tools and resources. 

Don’t see what you need? Want to learn more?
 Connect with us to get all your questions answered!

We know you’re busy, we’re here to help support you and your organization.

So skip the headache and give us a call to get your questions answered and get help with all your recruiting and staffing needs!

While you’re here, don’t forget to check out our employer resources.  We provide tons of great HR and business resources you have first access to when you work with us. We like to think of ourselves as an extension of your HR team. These resources include checklists, reports, webinars, and events to help you stay up to date on important industry news and topics that will maximize your efforts.  And if you need something specific, let us know! We also offer safety training and regular walk-throughs with our Risk Manager to help you stay on track and keep your team safe and healthy.

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